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αCare SENS
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Customer Support Intern
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Customer Support Intern
Responsibilities
Provide Clinical case support without supervision
Perform basic technical troubleshooting to Neuro Omega system
Document and report surgery forms and data to ticketing system
Operate Alpha Omega Navigation tools
Follow-up on RMA repair process E2E flow
Authorities
Open tickets and complaints in Zoho
Troubleshoot systems inside the OR
Qualifications
Bachelors’ student in Neuroscience, Biomedical Engineering, Electrical Engineering or Life Sciences at least one year of study remaining
Excellent communication skills
Ability to stand for long hours in the operating room
Ability to reach
hospitals
independently
English High level.
Other languages- advantage
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