Alpha Omega “AO” is a medical device company and a leading manufacturer of Microelectrode Recording equipment for Neurosurgery and Neuroscience research. AO customers include world-renowned Neurosurgeons and Neuroscientists. AO product lines include several FDA approved medical devices for use in functional neurosurgery as well as a complete line of research equipment for neuroscience labs.

Alpha Omega is looking for a Technical Sales Engineer to work out of their home office in the New York, NY. United States. The employee is responsible providing pre and post-sale support to customers and partners.

Sales duties include:

  • Self-starter and willing to meet sales quotas
  • Call on customers in university academic and hospital clinical settings
  • Support customers and train them on the proper use of the equipment
  • Assist with trade-shows and marketing events
  • Transfer customer specifications to production department for custom orders
  • Effective communication to the parent company
  • Perform on-site technical sales demonstrations both in office, lab and during surgical procedures in demo and selling environment

Support duties include:

  • Installation of new systems and training customers and their subordinates
  • Providing technical customer service and support
  • Assist in R&D tasks
  • Collect feedback from customers and assist in defining future products
  • Assist sales in after service contracts and customer satisfaction
  • Manage customer reports and satisfaction surveys
  • Maintains system capability by testing all released components
  • Contributes to team effort by accomplishing related results as needed or
  • Effectively schedules travel with management to have optimal support and applications travel and expense
  • Evaluates system potential by testing the compatibility of newly released programs with existing programs
  • Achieves support objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action
  • Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications
  • Maximizes use of hardware and software by training users; interpreting instructions; answering questions
  • Maintains historical records by documenting hardware and software changes and revisions
  • Maintains client confidence and protects operations by keeping information confidential. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies assigned by management

Applicants should meet the following qualifications:

  • Bachelor’s degree or higher in Neuroscience, Biomedical Engineering or life sciences.
  • Must have excellent communication skills
  • Must be good with troubleshooting hardware and software issues.
  • Must be able to lift 50lbs, and must be physically fit to stand for long hours in the operating room.
  • Must be willing to travel 60% of the time.
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Suitable candidates are requested to send their resume and a cover letter

Job Types: Full-time, Commission

Salary: $56,000.00 to $74,000.00 /year